Refund Policy

1. Eligibility for Refunds

Our refund policy applies to users who meet the following conditions:

  • The refund request is made within 14 days of purchase.
  • The service has not been fully utilized.
  • The request is due to technical issues that our support team couldn’t resolve.

2. Non-Refundable Cases

Refunds will not be granted under the following conditions:

  • After 14 days from the date of purchase.
  • If the service has been fully used.
  • If the request is due to a change of mind.
  • For promotional or discounted purchases.

3. How to Request a Refund

To request a refund, follow these steps:

  1. Contact our support team at [email protected].
  2. Provide your invoice ID and a detailed explanation of your issue.
  3. Our team will review your request and respond within 5 business days.

4. Processing Refunds

If approved, refunds will be processed as follows:

  • Refunds will be credited back to the original payment method.
  • Processing time may take 5-10 business days.
  • We will notify you once the refund has been issued.

5. Contact Us

If you have any questions about our refund policy, reach out to us at [email protected].